Privacy Policy

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Effective Date: 12/5/2021

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and share personal information when you visit our website, request services, or communicate with us by phone, email, or text message (SMS).

By using our website or providing your information, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information, including but not limited to:

• Name
• Phone number
• Email address
• Property address
• Service and estimate details
• Communication preferences
• Any information you voluntarily provide through our website forms, phone calls, emails, or text messages

How We Use Your Information

We use your information to:

• Provide estimates and perform requested services
• Schedule appointments and inspections
• Communicate regarding projects, estimates, and services
• Send appointment reminders, confirmations, and follow-ups
• Respond to inquiries and customer service requests
• Improve our services and business operations
• Comply with legal and regulatory requirements

Text Message (SMS) Communications

By providing your phone number to NC Foam Pros, you consent to receive text messages related to your inquiry, estimate, or services. These messages may include appointment reminders, project updates, and customer service communications.

Message frequency may vary. Message and data rates may apply based on your mobile carrier.

Opt-Out

You may opt out of text messages at any time by replying STOP to any message.

For assistance, reply HELP or contact us directly.

Sharing of Information

NC Foam Pros does not sell, rent, or trade your personal information. We may share information only with trusted third-party service providers who assist us in operating our business, such as scheduling, customer relationship management, or payment processing systems. These providers are required to keep your information confidential.

We may also disclose information if required by law or to protect our rights and property.

Data Security

We take reasonable measures to protect your personal information using administrative, technical, and physical safeguards. While we strive to protect your data, no transmission over the internet or mobile network can be guaranteed to be completely secure.

Your Privacy Choices

You may request to:

• Access or update your personal information
• Request deletion of your information, subject to legal obligations
• Withdraw consent for communications at any time

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. NC Foam Pros is not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

NC Foam Pros

Website: https://ncfoampros.net

Email: Dean@NCFoamPros.net 

Phone: (919) 946-1965